1. Booking Confirmation
All bookings are confirmed once payment is successful.
An e-ticket will be sent via email or SMS.
2. Ticket Validity
Tickets are valid only for the date, route, and bus operator specified at the time of booking.
Name changes are generally not allowed unless specified by the operator.
3. Seat Selection
Passengers can choose seats during booking, subject to availability.
Operators may change seat assignments in exceptional circumstances.
4. Cancellation & Refunds
Cancellation policies vary by bus operator.
Refund eligibility depends on the ticket type and timing of the cancellation.
Check the Refund Policy for details on fees and processing.
5. No-Show Policy
Passengers who fail to board without canceling may forfeit the ticket.
6. Travel Documents
Passengers must present the e-ticket (digital or printed) at the bus station.
Additional ID may be required by some operators.
7. Special Requests
Requests for extra luggage, pets, or special assistance should be made in advance and are subject to operator approval.
8. Responsibility
The bus operator is responsible for the journey and onboard services.
The booking platform acts as an intermediary to facilitate ticketing.